OUR PILLARS
Three pillars form the foundation of our plan and define the key areas of focus across our business.
Check out the pillars below to explore ways that you can apply our new mindset to your work.
Engagement
We engage with and invest in our planet, communities and each other to create a safe, fun and inclusive workplace. Continue reading
Creativity
We create a collaborative culture to inspire creativity and drive efficiencies that benefit both our business and our customers. Continue reading
Growth
We innovate solutions that create value for our customers, advance our industry and grow our business. Continue reading
Engagement
We engage with and invest in our planet, communities and each other to create a safe, fun and inclusive workplace.
- Our commitment to diversity, equity and inclusion is longstanding and embedded into our DNA.
- We invest in our people’s future by providing education, resources and opportunities for development across the globe.
- We believe when people come together, they create opportunities for shared experience, dialogue and growth.
- We create a supportive and safe environment to celebrate different ways of thinking and foster new ideas.
- We are active in our communities through the “Making a Difference” program and employee volunteer opportunities. We promote and practice sustainability to better our planet. Sustainability is a core, foundational focus for us—one that we must work toward together.
Creativity
We create a collaborative culture to inspire creativity and drive efficiencies that benefit both our business and our customers.
- We understand every interaction we have (internal or external) has an impact on our success.
- Our focus is to create memorable, personal and trustworthy experiences with every interaction we have.
- We look for inspiration in the latest technology to help push innovation and efficiency in our business and industry.
- We thrive on creative conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.
- Our leaders lead with positivity, believe in our people and trust us to do the right thing.
Growth
We build innovation solutions that create value for our customers, advance our industry and grow our business.
- We embrace technology and innovation and understand it helps drive us forward.
- We value our relationship with BCD Travel and Advito and leverage our suite of services to offer a full customer solution.
- We look for opportunities to provide better services for our customers and constantly expand our ability to exceed their expectations.
- Our line of work and business structure challenge our people in a way that inspires growth. We give individuals ownership over the direction and speed in which they grow.
- We support and invest in our digital workplace environments to support our people.